Data Security

Privacy Policy — How Okabaji Keeps Your Information Safe

At okabaji, the security of your personal data is our top priority. This Privacy Policy explains what information we collect, why we collect it, and how we protect it.

Last Updated: January 2026

This Privacy Policy applies to all services and mobile applications under okabaji.bet. If you have any questions, Help Center View.

1Introduction & Scope

Okabaji ("we", "us", "our") deeply respects the privacy of our users ("you", "your"). This Privacy Policy explains how we handle your personal information when you use okabaji's website, mobile app, or any of our other services.

By creating an account or using okabaji's services, you agree to this Privacy Policy. We follow international data protection standards and are committed to ensuring your information is handled responsibly.

If anything in this policy is unclear, feel free to reach out to our support team. We're always happy to answer your questions in Bangla.

2What Information We Collect

Okabaji collects user information in several ways. Below is a detailed breakdown of what we collect:

Type of Information Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC verification and age confirmation
Contact Information Email address, mobile number, physical address Account management and notifications
Financial Information Payment methods, transaction history Payment processing, fraud prevention
Technical Information IP address, device information, browser type Security & Service Improvement
Usage Information Game history, bet history, session data Service personalization, Responsible Gaming

Beyond what is listed above, okabaji never collects unnecessary personal information. We only ask for what is genuinely needed to deliver our services.

3Purpose of Data Use

Okabaji uses the information collected for the following purposes:

  • Account Management: To ensure secure registration, login, and account protection.
  • Service Delivery: To operate betting, gaming, and payment services.
  • KYC Verification: To verify your identity and age, as required by law.
  • Fraud Prevention: To detect unusual activity and maintain the security of the platform.
  • Customer Support: To properly address your complaints and queries.
  • Marketing: To send you relevant offers and promotions, with your consent.
  • Legal Obligation: To meet regulatory compliance requirements.
  • Responsible Gaming: To monitor gaming behavior and provide support to at-risk users.

You can opt out of marketing communications at any time through your account settings or by contacting our support team.

4Cookies & Tracking Technologies

Okabaji uses cookies and similar technologies to improve the user experience across its website and app.

Types of cookies we use:

  • Essential Cookies: Required for login sessions and site security. Without these, the site cannot function properly.
  • Functional Cookies: Used to remember your preferences, such as language and display settings.
  • Analytics Cookies: To understand site traffic and usage patterns. This information is used to improve our services.
  • Marketing Cookies: Used to show you relevant ads. You can disable these in your browser settings.

Most browsers let you manage cookie settings. However, disabling essential cookies may affect certain features of the site.

5Information Sharing & Disclosure

Okabaji never sells your personal data. However, information may be shared in the following circumstances:

  • Service Partners: Payment processors, verification services, and technology providers. They only receive the information necessary to deliver their services.
  • Legal Authorities: Disclosure is required when mandated by a court order or a legitimate request from a regulatory authority.
  • Fraud Prevention: Information may be shared with relevant authorities to prevent fraud and money laundering.
  • Business Transfer: In the event of a merger or acquisition, data may be transferred, but the same Privacy Policy will continue to apply.

Under no circumstances is your data sold or rented to third parties for marketing or commercial purposes.

6Data Retention Period

How long okabaji retains your data depends on the type of information and the purpose for which it was collected.

  • Account Information: Retained for as long as your account is active, and for up to 5 years after closure.
  • Financial Records: Generally retained for up to 7 years to meet legal requirements.
  • Gaming History: Retained for 3 years for responsible gaming oversight and dispute resolution.
  • Marketing Information: Removed immediately upon opt-out.
  • Log Data: Retained for up to 12 months for security purposes.

Once the retention period expires, data is securely deleted or anonymized so that identification is no longer possible.

7Security Measures

Okabaji uses industry-standard security technology to keep your information safe.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): Two-step login can be enabled for added security.
  • Firewall & Intrusion Detection: Network monitoring is in place around the clock.
  • Restricted Access: Only authorized staff can access the information they need.
  • Regular Security Audits: Independent security experts conduct regular system audits.
  • Data Backup: Regular backups are taken to secure, encrypted servers.

In the event of a security breach, we will notify you and the relevant authorities within the legally required timeframe.

8Your Rights

As an okabaji user, you have several important rights over your own data:

Right to Access

You have the right to know what information okabaji holds about you and to request a copy of it.

Right to Rectification

You can request a correction if any of your personal information is inaccurate.

Right to Erasure

Under certain circumstances, you have the right to request the deletion of your personal data.

Right to Object to Processing

You may object to the use of your data for marketing or other specific purposes.

Right to Data Portability

The right to receive your data in a structured format and transfer it elsewhere.

Right to Restrict Processing

In certain circumstances, you may request that the use of your data be temporarily restricted.

To exercise any of the rights listed above, email us at support@okabaji.bet. We'll respond within 30 days.

9Minor Protection

Okabaji does not knowingly collect data from anyone under the age of 18. Our services are intended for adults only.

  • Age verification is active during the registration process.
  • If a user is identified as a minor, all of their information is deleted immediately.
  • If parents believe their child's information has been collected by mistake, please contact us immediately.

10Third-Party Services

The okabaji website may integrate third-party services such as payment gateways and verification providers.

  • These service providers have their own privacy policies, which are beyond our control.
  • We only work with trusted and recognized partners.
  • Any information shared with third parties is always protected under contractual agreements.

11Changes to the Privacy Policy

This Privacy Policy may be updated from time to time. When changes are made:

  • Updated policies will be published on the website and the "Last Updated" date will be changed accordingly.
  • For significant changes, you will be notified in advance at your registered email address.
  • Continued use of okabaji after any changes takes effect will be considered acceptance of the updated policy.

12Contact & Complaints

For any privacy-related questions, complaints, or requests to exercise your rights:

  • Email: privacy@okabaji.bet
  • General Support: support@okabaji.bet
  • Live Chat: Via the chat button at the bottom right of the site.
  • Help Center: okabaji.bet/help-center

We process all privacy-related requests within 30 business days. For urgent matters, please reach out via Live Chat.

Our privacy team is available 7 days a week. Requests in Bengali are warmly accepted.

Why okabaji is a trusted home for your data

The core pillars of our privacy protection

End-to-End Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption. Data is encrypted before it leaves your device.

Data Is Never Sold

Okabaji never sells your data. Sharing personal data with advertisers or third parties is strictly prohibited.

You're in Control of Your Data

You have the full right to request access to, correction of, or deletion of your data at any time.

Regular Security Audits

Independent security experts audit okabaji's systems annually. Any vulnerabilities identified are addressed promptly based on the findings.

Policy Written in Plain English

The entire privacy policy is written in plain, straightforward language — not complex legal jargon — so every user can easily understand it.

Adherence to International Standards

Our privacy policy is built in line with international data protection standards and is regularly updated to maintain the highest level of compliance.

Your data is safe — get started now

Join a trusted and secure platform and enjoy with complete peace of mind.

Privacy FAQ

Answers to the questions on your mind

No, okabaji does not store your card number or full payment details. All payment processing is handled exclusively through PCI-DSS certified third-party gateways. Only tokenized data is stored on our servers.

Some data may be processed on international servers to deliver our services. Where this occurs, we ensure appropriate data transfer agreements and encryption are in place. International data protection standards apply throughout.

When an account is closed, most data is deleted. However, financial transaction records must be retained for 5–7 years for legal compliance. These records are used solely for legal purposes and never for marketing or any other use.

Click the "Unsubscribe" or "Opt-Out" link at the bottom of any promotional email to cancel your subscription. You can also update your notification preferences in your account settings, or simply contact our support team to make the change.

Yes, you have the right to data portability. Email us at privacy@okabaji.bet to request a copy of your information. We'll send it to you in a structured format within 30 days.
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