From opening an account to making a withdrawal — find guides on everything, right here. If you have any questions, reach us on live chat.
Browse the sections below to find answers to your questions
Opening a New Account, Verification & Profile Updates
Depositing & Withdrawing via bKash, Nagad & Rocket
Welcome Bonus, Cashback & Free Bet Terms and Conditions
How to place bets, understand odds, and bet live
Downloading, Installing & Troubleshooting the Android & iOS App
Password Reset, 2FA Setup & Account Security
Rules & Guidelines for Live Casino, Slots & Table Games
Reach our support team via live chat, email, or phone
Coming to okabaji for the first time, it's natural to have a lot of questions — how to open an account, where to send money, how to claim a bonus. This Help Center was built to answer all of that in one place. Whether you're new or a returning player, you'll find everything you need here.
Okabaji believes that the easier the platform is to use, the more people can play safely and with confidence. That's why this Help Center is built entirely in Bengali.
Opening an account on okabaji is simple. You can register with either a mobile number or an email address. The whole process typically takes 2–3 minutes.
Click the "Register" button on the okabaji website or app.
Enter your name, mobile number, date of birth, and password.
Verify your account using the 6-digit code sent to your mobile.
Registration complete. Log in now to start betting.
Please Note: Each person may only register one okabaji account. If multiple accounts are found, both may be suspended.
Depositing money on okabaji is quick and easy. Add funds in seconds using bKash, Nagad, or Rocket mobile banking. The minimum deposit is just ৳100.
Log in to your account and go to the "Wallet" or "Deposit" section. Choose your preferred payment method, enter the amount, and follow the on-screen instructions. Your balance is usually updated within 10–30 seconds.
Tips: When depositing via bKash, make sure you use the correct merchant number. Sending to the wrong number may delay your refund.
Withdrawing from okabaji is just as straightforward. The minimum withdrawal is ৳500. Simply log in, go to the "Withdraw" option, enter the amount and your mobile banking number — funds typically arrive within 30 minutes to 1 hour.
For your first large withdrawal, KYC verification may be required. You'll need to upload a photo of your national ID. Once verified, you won't need to go through the process again.
The most frequently asked topics, explained step by step
Log in and go to the "My Profile" section to update your name, address, and contact details. To change your mobile number, please contact support.
Click "Forgot Password" on the login page. You'll receive an OTP on your mobile — use it to set a new password. The whole process takes under 2 minutes.
Upload clear photos of the front and back of your national ID or passport. Approval typically takes within 24 hours. Without verification, large withdrawals may be restricted.
If you'd like to close your account for any reason, reach out to support via live chat or email. Make sure to withdraw any remaining balance first. A self-exclusion option is also available for responsible gaming.
Log in to your okabaji account → Wallet → Deposit → Select bKash. Send money to the designated number with your reference number. Your balance will update within seconds.
Make your payment through the Nagad app or USSD (*167#). Select Nagad under the deposit options, enter the amount, and follow the instructions. Make sure to save your transaction ID.
Minimum withdrawal is ৳500, with a daily maximum of ৳50,000. KYC verification is required for larger amounts. The weekly withdrawal limit is up to ৳1,50,000.
If your balance hasn't arrived after more than an hour, contact us via live chat with your transaction ID. Issues are usually resolved within 30 minutes.
A welcome bonus is available when you make your first deposit at okabaji. To use the bonus, a specific wagering requirement must be met. Full terms and conditions are available on the Bonus page.
A portion of your losing bets is returned as cashback every week. Check the promotions page for cashback rates and terms.
Free bets are available during special events. Winnings from free bets cannot be withdrawn directly — specific wagering requirements must be met first.
Regular players can join the okabaji VIP program. Higher tiers unlock bigger bonuses, faster withdrawals, and a dedicated account manager.
Use a password of at least 8 characters combining uppercase letters, lowercase letters, numbers, and special characters. Never reuse a password from another site on okabaji.
Enabling Two-Factor Authentication (2FA) adds an extra layer of security to your account. You'll need to enter an OTP each time you log in. This feature can be found in your profile settings.
Okabaji will never ask for your password via email or SMS. Do not click on unfamiliar links. Always check that you're on the okabaji.bet domain before logging in.
If you notice any unusual activity on your account, change your password immediately and notify support. Acting quickly can prevent further damage.
If you can't find your answer in the guide, our support team is always ready to help
The fastest way to get help. Chat directly with our agents in Bengali.
Average 5 MinutesFor detailed issues, reach us by email. You can attach screenshots or documents.
Within 2 HoursSpeak to us in Bengali over the phone from 9 AM to 11 PM. Great for urgent issues.
9 AM — 11 PMDetailed answers to common questions are available on the FAQ page. Get the help you need without contacting support.
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